LauraAnn Migliore, Ph.D. demonstrates yoga pose "Letter B"
Erik Bean, practices "Happy Baby"
So many #CX books are idiosyncratic (with no interviews, no reputable references) and with a less than homogeneous approach. New for 2018 is my peer reviewed chapter, Benchmark academy study ties customer experience to emotional branding: A University of Phoenix Center for Leadership Studies and Educational Research assessment, within the new IGI book, Driving customer appeal through the use of emotional branding. If you are examining how customer experience (CX) ties to emotional branding and in particular an academic setting, my chapter has much in store for you.
Industry & Educational Leadership Engagement
Dr. Alan Simberg Radio Show Interview featuring Erik Bean, Ed.D discussing How to Best Include Social Networks for Classroom Lessons, 04/22/14 Run time: 20 minutes
International Leadership Association 17th Annual Conference
Top Row: Left to right, CLSER Fellow Lynne Devnew, D.B.A., SAS Student Monigo Saygbay-Hallie, Fellow Jason Flora, Ph.D., and CLSER Chair Mark McCaslin, Ph.D. Bottom Row: Devnew and Fellow Erik Bean, Ed.D.
ERIK'S FALL 2018 ACCEPTED PRESENTATIONS CONTINUED
20th Annual International Leadership Association Global Conference, Authentic
Leadership for Progress, Peace, & Tranquility, West Palm Beach, FL, Oct. 24-27, 2018
Erik Bean, Kevin Bottomley, LauraAnn Migliore, Cheryl Burleigh, Lunthita Duthely,
and Alverna Champion
LauraAnn Migliore, Erik Bean
Mark McCaslin, Hinrich Eylers, Mark Ludorf, and Erik Bean
A University of Phoenix Customer Experience Research Center Assessment Study
by Erik Bean, Ed.D.
Presented in Barcelona, Spain, on October 16, 2015.
Applying #CX Theory to the Academy
Erik Bean, Ed.D.
ERIK'S SPRING/SUMMER 2019
Bean E. (2019). Autoethnography of the cultural competence exhibited at an African American weekly newspaper organization. InSite 2019 Informing Science International Conference. Jerusalem, Israel, June 30 – July 5, 2019. Accepted.
Bean, E., Proudfoot, D. (2019). Integrating a virtual road rally and interactive crossword puzzles to bolster online conference attendance. SITE 2019 Annual Conference, Society for Information Technology & Teacher Education, March 20, 2019, Las Vegas. Accepted.
Research agenda setting yoga soliloquy The Qualitative Report, 9th Annual Conference, Ft. Lauderdale, Nova Southeastern University, January 2018. Erik Bean, Ed.D. and LauraAnn Migliore, Ph.D. tie yoga to leadership practices.
ERIK'S WINTER 2019 ACCEPTED PRESENTATIONS:
The Qualitative Report 10th Annual Conference, Teaching & Learning Qualitative
Research, Nova Southeastern University, Ft. Lauderdale, FL, Jan 11-13, 2019.
Erik's new 2018 #CX Book Chapter is now available through IGI Global!